Privacy Policy (POPIA) Privacy Policy Last Updated: October 2025 Introduction Welcome to Researchworx Consulting (“Researchworx”, “we”, “our”, or “us”).We value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international data protection standards. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our survey platform, research tools, or any related services (“the Platform”). By accessing or using our Platform, you agree to the terms of this Privacy Policy. Information We Collect We collect the following types of information depending on your interaction with our platform: 2.1. Information You Provide Directly Account Information: Name, surname, email address, password, organisation/institution, and contact details. Profile Information: Demographic data, research interests, or participant preferences. Survey Responses: Information you submit while participating in surveys, research studies, or feedback forms. Payment/Subscription Information: If applicable, billing details and transaction records for premium research tools. Support Queries: Any correspondence or communication you send to us for assistance. 2.2. Information Collected Automatically IP address, device information, browser type, access times, and referring pages. Platform usage data (e.g., pages visited, time spent, actions taken). Cookies or similar technologies that improve performance and user experience (see Section 7). How We Use Your Information We process your personal information for legitimate business and research purposes, including: To create and manage user accounts (for researchers and participants). To facilitate survey participation and ensure data integrity. To analyse platform usage and improve our services. To communicate with users regarding research projects, platform updates, and service notifications. To ensure compliance with legal obligations and ethical research standards. To protect system security and prevent fraud or misuse. We only use your information for the purposes for which it was collected or for related, compatible purposes. Data Sharing and Disclosure We respect the confidentiality of your data and will not sell or rent your personal information.We may share information under the following circumstances: With Researchers: Survey responses may be shared anonymously with approved researchers for academic or institutional research purposes. With Service Providers: We use trusted third-party vendors for data hosting, analytics, and technical support, bound by strict confidentiality agreements. For Legal Requirements: Where disclosure is required by law, court order, or regulatory authority. With Consent: Where you explicitly consent to sharing your data for specific purposes. Data Retention We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.Survey responses used for research are typically anonymised and may be stored for statistical analysis or academic publication without identifying participants. Data Security We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include encryption, secure data storage, regular backups, and restricted access to sensitive information.While we strive to ensure security, no online system is 100% secure, and users share data at their own risk. Cookies and Tracking Technologies Our platform uses cookies and similar technologies to: Improve performance and user experience Remember login preferences Track survey completion rates and site analytics You can manage or disable cookies through your browser settings. However, doing so may limit certain functionalities of the platform. Your Rights Under POPIA and other data protection laws, you have the right to: Access the personal data we hold about you Request correction or deletion of inaccurate or unnecessary data Withdraw consent at any time Object to certain types of data processing Lodge a complaint with the Information Regulator of South Africa Requests may be sent to privacy@researchworx.co.za. Data Transfers If data is transferred outside South Africa, we ensure it is done in compliance with applicable data protection laws and adequate safeguards are in place to protect your information. Children’s Privacy Our platform is intended for users 18 years and older. We do not knowingly collect personal information from minors without parental or institutional consent. Updates to This Policy We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. The “Last Updated” date above will indicate the most recent revision.Continued use of the platform after updates signifies acceptance of the revised policy.

Ethical Considerations for Researchers Survey Mzansi is committed to ethical research that respects the rights, dignity, and well-being of all participants. All studies conducted on this platform are expected to follow recognized principles of human research ethics. Respect for personsYour participation in any survey is completely voluntary. You have the right to choose whether to participate, to skip questions, or to withdraw at any time without any consequences. Informed consentBefore taking part in any survey, you will be given clear information about the purpose of the study, what your participation involves, and how your responses will be used. You will only participate if you freely agree to do so. Confidentiality and anonymityYour responses are treated confidentially. Surveys are conducted anonymously, meaning your personal details will not be shared with any user, nor will they be linked to your responses. If any personal information is required, it is collected only with your consent and handled in line with data protection and privacy standards. BeneficenceResearch conducted through this platform aims to contribute to knowledge, services, or decision-making that benefits communities, organizations, and society. Non-maleficenceResearchers are expected to design surveys that do not cause harm, discomfort, or distress. You should not be asked to share information that makes you feel unsafe or uncomfortable. JusticeParticipation opportunities are open to people from diverse backgrounds across South Africa. Research should treat participants fairly and respectfully, without discrimination. If you ever feel that a survey does not meet these standards, you may choose not to participate and can report your concern to the Survey Mzansi support team at info@research-worx.co.za

Ethical Considerations for Researchers Survey Mzansi is designed to support ethical, respectful, and responsible research involving human participants. By creating and publishing a survey on this platform, researchers agree to uphold recognized principles of human research ethics. Voluntary participationParticipants on this platform choose whether or not to take part in any survey. Registering or uploading a survey does not guarantee participant responses or a specific number of completed surveys. Informed consentResearchers are responsible for providing clear and accurate information about the purpose of the study, what participation involves, how the data will be used, and any potential risks or benefits. Participants must only take part after giving informed and voluntary consent. Respect for participantsResearchers must ensure that survey questions are respectful, appropriate, and do not cause harm, discomfort, or distress to participants. Informed consentResearchers are responsible for clearly explaining the purpose of the study, what participation involves, and how the data will be used. Confidentiality and anonymityResearchers must handle all data responsibly and ensure that participant responses remain confidential. Personal information may only be collected when necessary and with participant consent. Ethical responsibilityResearchers remain responsible for ensuring that their study complies with the ethical standards of their institution, organization, or professional body. Where required, ethical clearance should be obtained before conducting the survey. Fair participationResearchers may not pressure, mislead, or unfairly influence participants to take part in a study. Survey Mzansi reserves the right to remove studies that do not meet these ethical standards.